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Google for Work: An Important Change for the Ecosystem

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Today Google announced a huge change for the entire Google Apps ecosystem – Google Enterprise is now Google for Work. Since Google launched its enterprise efforts with Google Search Appliance in 2002, the company has sought to do things differently. As Google Enterprise has grown and matured, Google’s mission has become clearer – people should be free to work the way they live with technology that helps, not hinders their productivity and frankly, while Google counts a number of large … Read more

These 9 Cloud Applications Help BetterCloud Deliver Unmatched Customer Service

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Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of 75 and have built a customer base of more than 40,000 organizations spread across the globe. Throughout this rapid growth, we’ve never lost sight of our mission – always put the customer first. To thank our customers and emphasize this mission going forward, blog content over the next month will … Read more

Our Promise to FlashPanel Enterprise Customers: A World-class Customer Experience

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Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of 75 and have built a customer base of more than 40,000 organizations spread across the globe. Throughout this rapid growth, we’ve never lost sight of our mission – always put the customer first. To thank our customers and emphasize this mission going forward, blog content over the next month will … Read more

How to Roll Out Google Drive: 9 Simple Steps

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Last year, I wrote a post detailing how to best optimize your roll out of Google Apps following data migration from your legacy provider. The post detailed three key phases: setting yourself up for long-term success, ongoing management & optimization and mini-projects & feature rollouts. Today, we’ll focus specifically on this last phase as it relates to Google Drive – Google’s collaboration and storage application. Just last week, during Google I/O, Google announced huge updates to Google Drive making it … Read more

3 Reasons Why Google Apps is the Only SSO Solution You’ll Ever Need

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In his article appearing in Forbes this past Monday, Ben Kepes, a noted cloud evangelist, writes about the dangers of ever-expanding cloud application ecosystems. Kepes notes that while very specific applications can give organizations just the functionality they’re looking for, too many applications in use by one organization can lead to confusion and a lack of IT security. Kepes goes on to say that each application used by an organization requires a different login and password, has a different interface … Read more

The Significance of Google’s Technology Partner Program

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At the second annual Global Partner Summit this past March, Google announced a new partner track for independent software vendors. Today, I’m pleased to announce that BetterCloud is among the inaugural class of Premier Technology Partners as selected by Google. As one of the very first Premier Technology Partners, BetterCloud joins an elite group of market-leading software vendors building applications specifically integrated with the Google Apps platform. While this new distinction is indeed an honor for BetterCloud and speaks to the … Read more

4 Reasons Why Native Cloud Management Companies Will Disrupt Legacy Providers

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Collectively, Salesforce.com, Workday, Google Apps and Zendesk service tens of millions of business users around the world. These once-obscure solutions are now mainstream and together, with other mature SaaS companies, have prompted countless businesses to ditch traditional on-premises systems in favor of leaner, ever-evolving, more intuitive cloud solutions. Though businesses around the world have embraced the cloud, incumbent on-premises IT management players (those servicing and securing larger enterprise platforms) like CA, BMC, Quest (Dell) and IBM have made only half-hearted … Read more

FlashPanel Customer Survey: Chromebooks and Hangouts Surging, Google Apps Admin Best Practices and How Google’s Channel Has Accelerated Cloud Adoption

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Eight years after its inception, Google Apps stands as a force to be reckoned with. More organizations are migrating away from on-premises legacy systems and trading up to the cloud, spurring Google to invest more energy into the suite every year. In the past few months alone, we’ve seen major upgrades from Google like completely overhauled spreadsheets, a new conferencing system and additional API offerings, which have allowed developers like BetterCloud to provide even more functionality to our customers. Clearly, … Read more

Why Your IT Department Needs to Embrace Shadow IT

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As the provider of an enterprise security SaaS application, we know that the IT landscape is changing at an increasingly rapid pace. And, we’ve been hearing more and more from concerned IT administrators who worry about their users installing and using unapproved SaaS products. According to a recent Frost & Sullivan survey produced in conjunction with the Cloud Alliance for Google Apps, nearly two-thirds of end users say they choose and install their own applications in the workplace. While this … Read more

Is Google Apps Backup Right for Your Organization?

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As big supporters of living and working in the cloud, we often name the ability to work from anywhere as the greatest benefit of using Google Apps. But what happens when you can’t work from anywhere because your data has been lost or compromised? Data loss, a very real threat to any business operated in the cloud, is a concern we’re hearing more and more from our customers so I wanted to address it on our blog. While Google goes … Read more