When we first started building FlashPanel, we realized there was a huge opportunity to report on the vast amount of data surfaced by the application. Since then, we’ve steadily enhanced FlashPanel’s reporting capabilities, and today we’re excited to announce some major new updates to our Google Apps reporting tool.
In addition to churning out common reports found in the Google Apps Admin Panel like audit logs, email and Drive quotas and login activity, FlashPanel also reports on information far beyond what is available natively in Google Apps – specifically around Google Drive sharing, Gmail settings and more. We’ve also added handy tools like Canned Reports and the Report Builder, which give IT admins unmatched customization and visibility when it comes to reporting on a Google Apps domain.
Canned reports in FlashPanel provide quick links to commonly requested reports. In the application’s canned reports section, you’ll find more than 20 ready-made reports for users, groups and org … Read more →
Our Q1 customer survey of over 18,000 Google Apps admins revealed a number of interesting trends – including the fact that over 60% of Google Apps customers are minimizing further investment in MS Office products. Read more →
When it comes to creating, editing and browsing user profiles in Google Apps, the Control Panel leaves a lot to be desired.
Administrators lack the ability to add custom fields to user profiles like ‘Manager’ or even ‘Title,’ add and remove users to and from groups in bulk, bulk edit contact details and profile pictures and much much more.
And without the help of a third party tool, those additional contact fields are not surfaced in the end user ‘Directory.” The native directory is also difficult to navigate since it requires a user to click on a contact’s name to view more details – slowing down the browsing experience.
To remedy the disparities, we built granular user profile editing capabilities and a robust directory search tool into FlashPanel. And now, to provide an even better operating experience, we’ve updated the look and feel of the application’s corporate directory and user detail pages.
New User Profile View from an Admin’s Perspective
To start, Google Apps admins will notice that the Google … Read more →
2012 was a great year here at BetterCloud. We saw the conceptualization, testing and release of our flagship cloud management tool, FlashPanel. Since it’s official launch in the Google Apps Marketplace this past July, product adoption has far outpaced our expectations with over 13,000 organizations and 5.5 million users on the product today.
In the months since our launch, we’ve heard from thousands of customers about their favorite features and the BetterCloud team even has a few of their own. To give you an in depth look at the top ten features, please join us for our FlashPanel rewind webinar.
What: FlashPanel Rewind: A Look Back at the Most Popular FlashPanel Features of 2012 When: Wednesday, January 8, 2013 at 1:00 PM EST Where: Register Here
For a webinar sneak peek, take a look at five of our top features of 2012.
1. Apps Butler
Read more →
Yesterday BetterCloud’s cloud management tool, FlashPanel, was declared the winner of the 4th annual API Mashup Contest. This award is not only a huge honor for the entire BetterCloud team, but is a testament to the hard work our developers put in day in and day out to bring such a robust product to market.
The contest, which selects its winners based on the number of APIs (application programming interfaces) used and how well those APIs are integrated into the product, is the premier competition in this space and includes venerable sponsors, media partners and jury members from Google, The Next Web, ProgrammableWeb, SEOMoz and Twilio.
How Did We Win?
To take home first place, FlashPanel skillfully incorporates 9 Google APIs, including:
Provisioning API – Users, Groups, Organizational Units User Profile API – User contact information Shared Contacts API – Shared Contacts Management Group Settings API – Google Groups Management Email Settings API – Read more →
We are pleased to announce the release of FlashPanel Version 1.8, which includes granular updates to security features as well as a new user provisioning workflow. This latest release significantly bolsters FlashPanel’s existing set of security tools by providing Google Drive sharing black and whitelists and auto compliance. We’re confident you’ll find FlashPanel 1.8 extremely helpful both in terms of monitoring your domain and adding new users and we’re looking forward to providing millions of FlashPanel customers with even more functionality in 2013.
BetterCloud Brings Google Drive Security & Compliance to Millions of Users
New Features Lock Down Google Docs Sharing Adding Vital Security to Thousands of Google Apps Domains
New York, New York, December 11, 2012 — BetterCloud, the leading provider of cloud management tools for Google Apps, today released a major new update to its flagship application, FlashPanel. This latest release builds on top of FlashPanel’s existing Google Drive security … Read more →
Kevin Harris is the Senior User Experience designer behind FlashPanel.
To continue improving our cloud management tool, FlashPanel, we take customer feedback to heart. Most recently, we launched a feature contest to turn customer suggestions into actionable advice. The amount of great suggestions we received was actually pretty overwhelming. We picked two winners and plan to roll out the first feature, Conditional Formatting for Email Signatures, before the end of the year. The second, Calendar Management and Delegation, is on our roadmap for early 2013.
But it doesn’t take a feature contest to get us listening to customer input. We’ve been improving FlashPanel based on user suggestions since we launched in Alpha last Spring. Through wireframe reviews, phone calls, demos and feature suggestions left in our Knowledge Base, we’ve learned so much about what our customers need, and have put this knowledge … Read more →
Based on feedback gathered from a recent customer survey, we realized that our customers have some brilliant ideas for improving and enhancing FlashPanel. To narrow down the requests and zero in on the most popular features, we decided to launch the first-ever FlashPanel feature contest.
Customers have been submitting feature suggestions and voting up others’ requests in the BetterCloud Knowledge Base. All in all, we received 59 requests, 155 votes, 87 comments and over 2,500 views (not bad for our first feature contest). The results were so close, we couldn’t pick just one winner, so today we’re pleased to announce our two winning features:
Email Signature: If value is null, move text up
Submitted by Tomi Mitrovic and David Christenson, this feature seeks to address blank lines that appear in email signatures in the place … Read more →
Since we launched FlashPanel this July, we’ve been interacting with our growing customer base on a regular basis. Through these interactions, we’ve gained invaluable input and feedback through product wireframe reviews, customer feedback calls and the Feature Request page in the BetterCloud Knowledge Base. We’ve truly taken these suggestion to heart and have already built 10 user suggested ideas into the product and have another 22 planned on our product roadmap.
It’s clear that our users are a great source for new feature ideas, which is why we’ve decided to launch our very first FlashPanel Feature Contest.
To participate, you can either suggest a feature you’d like to see in FlashPanel or “vote up” another user’s suggestion on the Feature Request page. We’ll announce the winner in two weeks, on November 8, and will build the winning feature early next year.
Today marks a milestone for BetterCloud and our product FlashPanel and I wanted to share three major announcements:
1. We introduced Google Drive management and visibility features to add security and oversight to your Google Apps domain. You’re now able to extract and review important Drive and Docs usage statistics and better secure your environment with the ability to change sharing settings for all documents within your domain. So whether your organization is new to Google Apps or you’ve been using the suite for a couple of years, I’m confident you’ll find the new security features extremely valuable. For more on our new security features check out our support guide.
2. FlashPanel is now available to end-users (non-admin users). Through end-user view, users can manage their profiles (and pictures) and browse the corporate directory (users, Groups and Shared Contacts). You can read more about the new end-user view here.
3. Finally, we’re sharing some exciting … Read more →