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Building a World-class Customer Experience from the Ground Up

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Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of 75 and have built a customer base of more than 40,000 organizations spread across the globe. Throughout this rapid growth, we’ve never lost sight of our mission – always put the customer first. To thank our customers and emphasize this mission going forward, blog content over the next month will … Read more

Bringing Google Apps Administrators Advanced Security with Drive for Work’s New Audit API

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Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of 75 and have built a customer base of more than 40,000 organizations spread across the globe. Throughout this rapid growth, we’ve never lost sight of our mission – always put the customer first. To thank our customers and emphasize this mission going forward, blog content over the next month will … Read more

Our Promise to FlashPanel Enterprise Customers: A World-class Customer Experience

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Two years ago we launched FlashPanel in the Google Apps Marketplace and just eight months prior, we founded BetterCloud. Over the past two-and-a-half years, we’ve grown to a team of 75 and have built a customer base of more than 40,000 organizations spread across the globe. Throughout this rapid growth, we’ve never lost sight of our mission – always put the customer first. To thank our customers and emphasize this mission going forward, blog content over the next month will … Read more

Bring Enhanced Security and Visibility to Your Google Apps Domain with Apps Explorer

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Today, we’re very pleased to announce the general availability of our cloud application access dashboard, Apps Explorer. First released in beta late last year, Apps Explorer is now available to all FlashPanel Enterprise customers. The dashboard is the first of its kind to provide IT administrators with the ability to monitor and control the use of third-party applications installed via the Google Apps Marketplace, Chrome Web Store, Google Play Store, Apple’s App Store and others. Though the cloud has brought … Read more

FlashPanel Enterprise Feature Update: Scheduled Reports

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Today, we’re very pleased to announce powerful new reporting functionality in FlashPanel Enterprise*. Scheduled Reports, the application’s latest feature addition, gives Google Apps administrators and those with delegated access the ability to build and (you guessed it) schedule reports to run at desired times. Scheduled reports joins FlashPanel Enterprise’s other reporting features – Canned Reports and Custom Reports – to give IT administrators a full suite of powerful, easy-to-use reporting tools that keep you and your team up to date … Read more

FlashPanel Customer Survey: Chromebooks and Hangouts Surging, Google Apps Admin Best Practices and How Google’s Channel Has Accelerated Cloud Adoption

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Eight years after its inception, Google Apps stands as a force to be reckoned with. More organizations are migrating away from on-premises legacy systems and trading up to the cloud, spurring Google to invest more energy into the suite every year. In the past few months alone, we’ve seen major upgrades from Google like completely overhauled spreadsheets, a new conferencing system and additional API offerings, which have allowed developers like BetterCloud to provide even more functionality to our customers. Clearly, … Read more

6 Reasons BuzzFeed Uses FlashPanel to Manage Google Apps

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To read the BuzzFeed case study, visit flashpanel.com/buzzfeed. 1. To edit Google Group permissions in bulk – something you can’t do in the Google Admin Console. 2. To deprovision users. Saying goodbye is never easy, but a custom checklist can help. 3. To create a policy forcing users to reset their Google Apps account password every three months. 4. To view the third-party apps that can access their Google Apps data. 5. To see how documents created by BuzzFeed employees … Read more

Introducing the FlashPanel Blog, Your Go-To Resource for FlashPanel News, Tips and Admin Best Practices

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Today I’m very pleased to announce a new editorial outlet specifically geared towards current and prospective FlashPanel and Google Apps administrators: the FlashPanel Blog. Several months in the making, the FlashPanel blog will serve as the ultimate resource for IT administrators using FlashPanel to manage and secure their Google Apps domain. Rest assured, the BetterCloud blog will continue to feature high-level Google Apps and cloud thought leadership pieces from our CEO, David Politis, as well as company milestones, customer news … Read more

FlashPanel’s New Google+ Security and Management Features

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Katie is a Product Owner at BetterCloud. Just last week we announced a completely revamped shared contacts experience for FlashPanel users. And today, I’m very excited to share that we’re giving IT administrators even more functionality when it comes to managing and securing their Google Apps domains. Now with FlashPanel, IT administrators can manage, audit and secure Google+ posts made from employees’ work-related accounts. Ensuring Social Networking Accountability FlashPanel’s new Google+ auditing features allow administrators and others with delegated access … Read more

How to Create Shared Contacts in Google Apps

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Nathaniel Collum is a Product Owner at BetterCloud. Today we’re very pleased to announce a brand new feature update for FlashPanel. We’ve rebuilt, redesigned and rebranded FlashPanel’s Shared Contacts feature as “Contacts.” Admins and end users alike will notice several important updates improving the overall usability of the feature. The Basics First things first, if you’re new to FlashPanel or Google Apps, you might be wondering just what a contact is. Contacts represent individuals who’ve been added to FlashPanel’s directory. … Read more