Welcome to Atlanta

Last week, BetterCloud’s New York team spent the week at our Atlanta office in the Atlanta Tech Village and it inspired me to put my thoughts about the city and the tech scene down in a blog post.

Southern Roots

BetterCloud has always had two homes, one in New York City and the other in Atlanta. We knew from the beginning keeping the offices and teams connected would be a challenge, but after more than a year and a half of working at both ends of the east coast, we’ve maintained our groove. Our dev team calls Atlanta home while Marketing, Support and our leadership team have established BetterCloud’s headquarters in the Big Apple.

Atlanta has always had a special place in my heart – I graduated from Emory and spent 7 years working in the city before moving back to New York. Atlanta has incredible engineering talent, great schools, restaurants and culture, but the city’s underdeveloped VC scene has caused too many good technologists and … Read more →

Growing Our Team

BetterCloudSince founding BetterCloud in November 2011, our team has more than doubled and we’re still growing! Before the end of the year, we have plans to double the size of both our development and customer advocate teams in Atlanta and New York City respectively.

What’s Propelling Our Growth?

We’ve built a great product, used by more than 17,000 organizations with 7.5 million users, but there’s still so much to be done. In the next sixth months, we plan to release an entirely new UI, formally introduce a new management console for Google Apps resellers and roll out paid plans for FlashPanel, our flagship product — and much more.

Bolstered by the support of our growing customer base and a recent round of Series A funding, we’re moving full speed ahead with team BetterCloud.

What Makes a Great Team Member?

Our team members are:

Hard working Smart Passionate … Read more →

Raising a Series A: What I Learned

You may have heard we just announced a $5 million Series A round of financing. We started raising this round and talking to investors in late fall of last year.

As you can probably imagine, going through this process involves taking a step back from the day-to-day work and looking at our overall strategy and evolution. Fundraising forces you to come up with a coherent way to explain your business model to someone unfamiliar with the concept. You have to show what sparked your idea, articulate what problem you are solving, demonstrate progress, such as genuine market adoption, and present your longer term vision.

Given that we just closed the round, it seems like a good opportunity to reflect on BetterCloud’s story so far, as well as give some insight into how we plan to use the investment and what we learned throughout the entire process.

Where We Came From

BetterCloud was founded in November … Read more →

FlashPanel Rewind: A Look Back at the Most Popular FlashPanel Features of 2012

FlashPanel2012 was a great year here at BetterCloud. We saw the conceptualization, testing and release of our flagship cloud management tool, FlashPanel. Since it’s official launch in the Google Apps Marketplace this past July, product adoption has far outpaced our expectations with over 13,000 organizations and 5.5 million users on the product today.

In the months since our launch, we’ve heard from thousands of customers about their favorite features and the BetterCloud team even has a few of their own. To give you an in depth look at the top ten features, please join us for our FlashPanel rewind webinar.

What: FlashPanel Rewind: A Look Back at the Most Popular FlashPanel Features of 2012 When: Wednesday, January 8, 2013 at 1:00 PM EST Where: Register Here

For a webinar sneak peek, take a look at five of our top features of 2012.

1. Apps Butler

Read more →

Happy Holidays

As 2012, our first year, draws to a close, we wanted to take this opportunity to thank our customers around the globe.

Since launching FlashPanel this July, we’ve seen huge product adoption with over 5 million end users and 13,000 organizations using the product to manage and secure their Google Apps domains. Our success is propelled by the feedback and support of our customers, and we will continue to incorporate your ideas and input into the product to make FlashPanel in 2013 even better.

Thanks and happy holidays and be sure to check out our holiday card, made using Google technology (of course).

Wishing you a happy and healthy new year,

David Politis BetterCloud Founder and CEO

FlashPanel Wins the 4th Annual API Mashup Contest

Yesterday BetterCloud’s cloud management tool, FlashPanel, was declared the winner of the 4th annual API Mashup Contest. This award is not only a huge honor for the entire BetterCloud team, but is a testament to the hard work our developers put in day in and day out to bring such a robust product to market.

The contest, which selects its winners based on the number of APIs (application programming interfaces) used and how well those APIs are integrated into the product, is the premier competition in this space and includes venerable sponsors, media partners and jury members from Google, The Next Web, ProgrammableWeb, SEOMoz and Twilio.

How Did We Win?

To take home first place, FlashPanel skillfully incorporates 9 Google APIs, including:

Provisioning API – Users, Groups, Organizational Units User Profile API – User contact information Shared Contacts API – Shared Contacts Management Group Settings API – Google Groups Management Email Settings API – Read more →

Google Apps: The Numbers You Need to Know

When we started BetterCloud we made it company policy to stay in touch with our customers. As a part of this relationship, we recently surveyed our customers to find out more about their use of FlashPanel, our Google Apps security and management tool. Based on the data we collected, we’ve already implemented the top two requested features and have plans to make a number of additional improvements.The remaining survey data, which follows below, revealed some valuable information about Google Apps and the cloud ecosystem as a whole. It’s amazing what you can learn from your customers if you just take the time to ask.

Two weeks ago, we sent out a survey to our entire customer base of more than 10,000 Google Apps domains. With customers ranging from small nonprofits to large organizations with over 100,000 seats, the 1,300 responses we received covered the entire spectrum of the Google Apps customer base. In the process we gained valuable insight into Google Apps adoption and the overall outlook … Read more →

Ask the Gooru Luncheon Learn with General Assembly

Ask the Gooru This week, we highlighted our site Ask the Gooru, which has brought thousands of new and experienced Google Apps users daily video tutorials, ensuring they’re getting the most out of the platform.

To educate Google Apps and Gmail users further, Ask the Gooru will be hosting a luncheon learn with General Assembly this Monday, October 22 at 12:30 PM ET. If you’re interested in attending the event, please visit the event page to register.

Luncheon Learn: Master your User of Gmail, Google Drive & other Google Products

Monday, October 22nd from 12:30 – 1:30 pm Taylor Gould, Director of Marketing, BetterCloud

Nearly everyone has made the move to Gmail for personal use and more than 5 million businesses are now using Google Apps. You probably spend hours inside Google products, but do you think you really know everything there is to … Read more →

Have a question? Ask the Gooru!

For almost a year, Ask the Gooru has been providing thousands of Google Apps end-users and administrators with helpful tricks, tips and tools to make the most of the Google products they rely on everyday. To many, the Gooru has remained a mystery – a nameless benevolent resource guiding his followers through the latest Google updates and feature releases. But as we approach the Gooru’s first birthday, we thought it appropriate to reveal the magic behind the man (stick figure?).

As the provider of the number one management tool for Google Apps, we know the Google Apps platform inside and out. Our team has been building on Google App Engine, consulting with customers on migration strategies and providing the best support and solutions for Google Apps management and security pretty much since Google Apps was first launched back in 2006.

Ask … Read more →

Announcing Major Milestones for FlashPanel

Today marks a milestone for BetterCloud and our product FlashPanel and I wanted to share three major announcements:

1. We introduced Google Drive management and visibility features to add security and oversight to your Google Apps domain. You’re now able to extract and review important Drive and Docs usage statistics and better secure your environment with the ability to change sharing settings for all documents within your domain. So whether your organization is new to Google Apps or you’ve been using the suite for a couple of years, I’m confident you’ll find the new security features extremely valuable. For more on our new security features check out our support guide.

2. FlashPanel is now available to end-users (non-admin users). Through end-user view, users can manage their profiles (and pictures) and browse the corporate directory (users, Groups and Shared Contacts). You can read more about the new end-user view here.

3. Finally, we’re sharing some exciting … Read more →