Nathaniel Collum is a Product Owner at BetterCloud.
Today we’re very pleased to announce a brand new feature update for FlashPanel. We’ve rebuilt, redesigned and rebranded FlashPanel’s Shared Contacts feature as “Contacts.” Admins and end users alike will notice several important updates improving the overall usability of the feature.
First things first, if you’re new to FlashPanel or Google Apps, you might be wondering just what a contact is. Contacts represent individuals who’ve been added to FlashPanel’s directory. These may or may not be users within your own domain. However, when people talk about Contacts related to Google Apps, they’re most often referring to the concept of “Shared Contacts.” Contacts could include business partners, vendors or customers so it makes sense that you’d want other members within your organization to have access to this list of external contacts.
If you made the move from Microsoft Exchange to Google Apps or are considering migrating, you’re likely very familiar with Exchange’s concept of Read more →
The following is a summary of a contributed article, which originally appeared on VentureBeat. Read the full article here.
The cloud offers many benefits, but since 2000 there have been three predominant value propositions.
In the early to mid 2000s, companies moved to the cloud for cost savings. Cloud software was cheaper to implement, upkeep and upgrade. But, as the cloud grew more sophisticated and commonplace, software became commoditized and competing on cost alone was impossible. By the mid 2000s to 2010, allowing users to work from anywhere was the cloud’s most appealing benefit. The rise of smartphones and the prevalence of high speed wireless internet encouraged this trend.
Today, working from anywhere is a given in most companies. The cloud’s value proposition today comes from the ability to integrate multiple disparate SaaS applications either through out of the box connections, custom integrations or with the help of a third-party … Read more →
Whether you’re looking to go Google, need help with user training or are searching for software that allows your company to get more out of Google Apps, a reseller can help! BetterCloud partners with the world’s top Google Apps resellers to provide our growing customer base even more value.
This week I heard from Jason Lee, Partner at Maven Wave Partners, a leading North American reseller, to find out more about his organization.
Company: Maven Wave Partners Location: Chicago, IL Market Served: Enterprise Website: mavenwave.com
BetterCloud: When and why was your organization founded?
Maven Wave Partners: Maven Wave was founded in 2008. Our strategy from the beginning has been to provide strategy-led, results-driven management, technology and outsourcing solutions to companies that seek to improve performance.
BetterCloud: How has the market changed since you started as a Google Apps reseller?
Maven Wave … Read more →
For organizations operating on the Google Apps platform, Google sits the core of enterprise user identity. And with 5,000 organizations signing up for Google Enterprise products everyday, this trend is accelerating rapidly. Using their Google identity, users and admins alike can install thousands of mobile and web applications through the Google Apps Marketplace, Chrome Web Store, Google Play Store, Apple’s App Store and others. With so much variety, the IT department’s need for visibility into and control over the applications users are installing is paramount.
To further our mission of empowering Google Apps administrators and shed light on possible shadow IT in the workplace, we’ve launched Apps Explorer for FlashPanel. Apps Explorer is the first and only feature of its kind to make use of Google’s newly released security management features for their Directory API within the Admin … Read more →
In a recent survey released by the Electronic Frontier Foundation of the top technology companies, Microsoft fails to comply with a number of data encryption and security recommendations while Google excels on all fronts.
To ensure data security, the EFF recommends technology companies follow protocols in five areas:
1. Encrypt Websites with Hypertext Transfer Protocol Secure (HTTPS)
If HTTPs is implemented, communications between a user’s computer and the given website are encrypted.
Google and Microsoft are both compliant.
2. Enable HTTP Strict Transport Security (HSTS)
However, to ensure the communication remains secure, companies should enabled HTTP Strict Transport Security or HSTS. HSTS uses secure communications to prevent certain attacks if a network pretends that the site visited has asked to communicate insecurely.
Microsoft is non-compliant.
3. Encrypt Data Center Links
This protocol asks companies to encrypt communications between a company’s own cloud servers and their data … Read more →
The following is a guest post from Lee Ho, Vice President of Marketing at Esna.
In a world full of technological innovations and exciting new ventures, it’s baffling that a revolutionary concept like communication-enabled business process (CEBP) gets so little attention from the business community at large. CEBP seeks to transform standard communication capabilities by integrating those capabilities into the regular flow of business. This integration produces a seamless communication channel, thus increasing efficiency and reducing human latency – pretty much a no brainer when it comes to optimizing most business practices.
So, why then is CEBP still a relatively untapped gold mine of efficiency? While CEBP isn’t a new idea, it’s still working to find its place in the rapidly evolving business landscape – a place we feel it rightfully deserves.
With an end-goal of bringing a continuous, high-quality, real-time communications experience to the table across business segments – customers, suppliers, … Read more →
We’ve wholeheartedly embraced Google+ at BetterCloud. From actively posting on our BetterCloud page to communicating with team members in our very own internal Google+ Community, the social network provides a great way to share information, stay in touch and learn from one another.
As expected, the Google Apps administrator community has also wholly embraced Google+. Admins often post questions and answers to common questions and pain points. We’ve combed the forums for questions we know are relevant to many of our readers. Take a look at community questions and our answers below. Feel free to leave your own tips or questions in the comments!
Question: Does anyone know if a reply email can be sent out from a disabled GAFE account or a redirect set up?
While this cannot be done outright, our Director of Support, Michael Stone, has created a handy workaround.
First, change the email address of the suspended or disabled user.
Second, grant another active … Read more →
Tomorrow is BetterCloud’s two-year anniversary and over the last two years we’ve established close relationships with many of our customers, some of whom have taken on very active and outspoken roles in the Google Apps administrator community.
While it’s encouraging to see some admins willing to share (and in some cases establish) best practices for operating on Google Apps, it’s typically the same fifty to sixty participating in forums, online communities and speaking at local and regional events.
We think there’s a huge opportunity and need for more admins to share their best practices for managing, securing and administering a Google Apps domain. After all, Google is constantly releasing new features and products that no one in the enterprise has seen before. Take for instance the launch of Google+ three years ago. When the new social network came out it didn’t come with a set of best practices for the enterprise – and there’s still really no set formula for deploying … Read more →
Since Google launched Google Apps in 2006, there’s been considerable growth and adoption of the suite. The last reported numbers state that there are over 5 million organizations on Google Apps with 50 million users and it seems like more organizations go Google everyday – in fact the US Army went Google this week!
We’ve rounded up 47 of the most important stats alluding to the platform’s adoption, growth and future.
Moving to the Cloud
We’ve known for a while that a large shift is underway in the realm of IT. The move to the cloud, first propelled by early adopters and championed by Google, Salesforce.com and others is becoming more and more mainstream.
According to Mark Murphy, an enterprise software analyst at Piper Jaffray, today 9.7% of all computing workloads are run in the public cloud. However, that number is expected to rise to 30.2% in just five years, adding up to 44% annual … Read more →
The following is a guest post from Jeff Kaplan. Kaplan is an expert on cloud computing, the Managing Director of THINKstrategies and founder of the Cloud Computing Showplace. He can be reached at email@example.com
Everywhere you look there are more indications that the corporate world is migrating to a new generation of Cloud-based, Software-as-a-Service (SaaS) solutions to respond to a series of unprecedented business challenges. Ironically, many corporate decision-makers are being enticed into adopting these new solutions because of their ease-of-use and economies of scale, but IT organizations are being confronted with a new level of complexity as they try to gain control over their rapidly changing operating environments.
There are a number of issues, which are conspiring against IT organizations trying to keep pace with their business end-users and executives’ escalating demands. First, many of the new Cloud-based, SaaS solutions are being adopted without IT involvement or knowledge. The … Read more →